What is Pulse OSD?

Pulse OSD is AFS's proprietary claims management software.  When you sign up for Pulse OSD, you get full service management of your freight claims, from entry to resolution.  And if your claim is declined, our claims professionals can even work to dispute the claim on your behalf.

Implementing best practices to manage freight claims is more than just hammering carriers during quarterly visits or adding more bubble wrap inside your package.  

Let the experts at AFS help you handle your Loss/Damage Claims.  Our Claims Management professionals have years of experience documenting, managing, and submitting freight claims in order to successfully resolve your claims and get you back the money you deserve.  

Easily view, search, and sort your claims from the Home page, add claims using our simple Add Claim wizard, and keep tabs of your open/closed claims with our reports and Dashboard.   

What We Offer

  • Expert Claims professionals available to manage your individual claims throughout the lifecycle of the claim if desired
  • Pulse OSD web application designed to enter, track, and manage your claims quickly and easily
  • Fully integrated with AFS TMS and Freight Payment services, if applicable

Contact us today at to get started.